THE RAMAYANA HOTEL

Terms and Conditions:

Hotel reserves the right of admission.
Our check-in time is 1400 hrs and check-out time is 1200 hrs. Any early check-in and late check-out will be subjected to availability and charged as per the hotel policy. Any early departure would be liable to pay for one room night charges.
Applicable GST for room rate per night per room </=INR7499 is 12% &>INR 7500 is 18%.
Room will be held on confirmed basis subject to guarantee either by the company in writing or by credit card details.
All non-guaranteed reservations will be released by 18:00 hrs on the date of arrival.
Airport transfers are arranged at an additional cost , unless specified as above.
The hotel requires at least 48 hours prior notice to cancel the reservations. Any cancellation received after this will be subject to one room night charges.
In case of advance purchase bookings, full deposit is not refundable even if the booking is cancelled or modified.
In case of cash payment exceeding INR 50000 a PAN Card is mandatory.
As per the law, smoking is prohibited in public areas including the lobby, restaurants and bars/lounge, swimming pool and health club of the hotel. Smoking rooms can be provided upon prior request while making the reservation and are subject to availability.
Free for children below 6 years of age.

Refund Policy : 24 hours before cancellation:

Full refund if canceled before 24 hours of the check-in date.

Personal Information : When you make a reservation or interact with us, we may collect personal information such as your name, contact details, payment information, and preferences. Booking Information : We collect information related to your reservation, including dates of stay, room preferences, and special requests.

Jurisdiction

Exclusive jurisdiction of the Courts in Ayodhya